Zoom vs Microsoft Teams 2026: Which Is Better?
Zoom vs Microsoft Teams 2026: Which Is Better?
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Choosing between Zoom and Microsoft Teams is one of the most common decisions for teams looking for video conferencing software. Both are excellent products with strong reputations, but they serve different buyer profiles. In this comparison, we break down pricing, core features, user satisfaction scores, and which tool wins for each use case — so you can make an informed decision in minutes.
Quick Verdict
Zoom scores higher on G2 (4.5/5 from 55,000 reviews), has a stronger free tier, and is better suited for most team sizes. However, Microsoft Teams wins for enterprise-scale deployments.
At a Glance
| Zoom | Microsoft Teams | |
|---|---|---|
| Starting price | Free | €4/mo |
| Free plan | ✅ Yes | ❌ No |
| G2 score | 4.5/5 (55,000 reviews) | 4.3/5 (15,200 reviews) |
| Best for | enterprise | remote teams |
| Try it | Visit Zoom → | Visit Microsoft Teams → |
Zoom Pricing
All prices shown are per month (billed annually where applicable). Always verify current pricing on the Zoom pricing page.
| Plan | Price | Best For |
|---|---|---|
| Free | Free | Free forever |
| Pro | €13.99/user | |
| Business | €18.99/user | |
| Business+ | €22.99/user |
Microsoft Teams Pricing
All prices shown are per month. Verify on the Microsoft Teams pricing page.
| Plan | Price | Best For |
|---|---|---|
| Essentials | €4/user | Most popular |
| Business Basic | €6/user | |
| Business Standard | €12.5/user |
Key Features Compared
| Feature | Zoom | Microsoft Teams |
|---|---|---|
| Free plan | ✅ Yes | ❌ No |
| Mobile app | ✅ | ✅ |
| API access | ✅ | ✅ |
| Integrations | 500+ | 300+ |
| 24/7 support | ✅ paid plans | ✅ paid plans |
| G2 score | 4.5/5 | 4.3/5 |
| Reviews | 55,000 | 15,200 |
Who Should Use Zoom?
Zoom is the better choice if you:
- You work in remote teams
- You work in enterprise
- You work in education
Who Should Use Microsoft Teams?
Microsoft Teams is the better choice if you:
- You work in remote teams
- You work in enterprise
- You work in education
Our Recommendation
For most teams starting out, we recommend Zoom because it offers the best combination of features, pricing flexibility, and user satisfaction. Its G2 score of 4.5/5 from over 55,000 verified reviews reflects real-world satisfaction at scale.
That said, if enterprise-scale deployments is your primary concern, Microsoft Teams deserves a serious look.
Try Zoom (Recommended) Try Microsoft Teams
Frequently Asked Questions
Q: Is Zoom better than Microsoft Teams?
A: It depends on your use case. Zoom scores 4.5/5 on G2 and is generally better for enterprise, while Microsoft Teams (4.3/5) excels at remote teams.
Q: Does Zoom have a free plan?
A: Yes, Zoom offers a free plan with no credit card required.
Q: Does Microsoft Teams have a free plan?
A: No, Microsoft Teams does not currently offer a free plan, but they offer a free trial.
Q: Can I migrate from Zoom to Microsoft Teams?
A: Yes — both platforms support CSV data export/import. Most users complete a migration in a few hours. Check the Microsoft Teams documentation for the official migration guide.
Q: Which is cheaper: Zoom or Microsoft Teams?
A: Microsoft Teams is cheaper, starting at €4/mo vs €13.99/mo for Zoom.
Pricing data verified June 2026 from vendor pricing pages. Prices may have changed — always verify at the vendor's site.